👋 Introduction

BlessnBuy is committed to protecting your personal information and your right to privacy. This Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. If you disagree with its terms, please discontinue use of our services.

📥 Information We Collect

• Personal Identifiers: Name, email address, phone number, date of birth
• Account Credentials: Username and securely encrypted password (never stored in plain text)
• Transaction Data: Purchase history, payment method type (we never store full card details)
• Delivery Information: Shipping address and delivery preferences
• Device & Usage Data: IP address, browser type, pages visited, session duration
• Communications: Support chats, emails, feedback, and survey responses

⚙️ How We Use Your Information

We use your data to process transactions and manage your account; personalize your shopping experience and recommendations; send order updates and promotional communications (with your consent); improve our platform through analytics; comply with legal obligations; and detect and prevent fraud and unauthorized access.

🍪 Cookies & Tracking

• Essential Cookies: Required for the platform to function — cannot be disabled
• Analytics Cookies: Help us understand usage patterns and improve performance
• Marketing Cookies: Enable personalized advertisements based on your interests

Manage preferences through your browser settings or our Cookie Preference Center in your account.

🤝 Data Sharing

We never sell your personal data. We may share information with trusted service providers (payment processors, logistics, cloud hosting), when required by law, or with your explicit consent. All third parties are contractually obligated to maintain confidentiality and cannot use your data for their own purposes.

⚖️ Your Rights

🔐 Data Security

We implement industry-standard security measures to protect your information from unauthorized access or disclosure.

🗓️ Data Retention

We retain your data as long as your account is active or as needed to provide services. Transaction records are kept for 7 years for legal and tax compliance. You may request account and data deletion at any time, subject to mandatory legal retention requirements.

✉️ Contact & DPO

For privacy concerns or to exercise your rights, contact our Data Protection Officer at namaste@blessnbuy.com or write to:

BlessnBuy Privacy Office
Tower B, Cyber City, Sector 24
Gurugram, Haryana 122002, India

We aim to respond to all privacy requests within 30 days.